Frequently Asked Questions
Here are answers to the most common questions about ScriptAssist and how we help lower your prescription costs.
Our commitment is simple: clear communication, no surprises, and real support at every step. We'll explain what we're doing, why we need certain information, and what to expect next so you always feel informed and in control.
1
What exactly is ScriptAssist?
We help people pay less for their prescriptions. We find savings opportunities you qualify for, especially assistance programs that are hard to access, then handle the complex paperwork and follow-through so you actually get the savings without the headache.
2
Is this service right for me?
If your prescriptions are expensive, your costs recently jumped, you take multiple medications, or you're on a fixed income, we built this for you. Most of our clients come to us because they're tired of overpaying or making impossible choices just to afford their meds.
3
What kinds of medications do you help with?
We're especially helpful with high-cost brand-name and specialty medications for chronic or complex conditions. If you're facing large monthly copays, coverage gaps, or sudden price spikes, let's talk.
4
How long before I see results?
It depends on the medication and program. Most clients get clarity quickly on what's possible. Once we have all the information needed, it typically take 7 to 14 business days.
5
How much does ScriptAssist cost?
It's free to start and free to explore. Consultation and research cost nothing, and billing begins only when your savings program is live: $85 per medication, per month. No risk, no obligation, cancel anytime.
6
How much can I can save on my out-of-pocket prescription costs?
That depends on what you're paying today. Because our fee is a flat $85 per medication, per month, your savings are simply the difference between your current out-of-pocket cost and $85.
7
Is my personal information safe with ScriptAssist?
Yes. Your information is used solely to identify and apply for prescription assistance programs on your behalf. We never sell your data, and your authorization is limited, clearly defined, and revocable at any time.
8
Do I need health insurance to qualify for assistance?
Not necessarily. Many prescription assistance programs are specifically designed for patients who are uninsured or underinsured. Others help patients who have insurance but still face high out-of-pocket costs. We evaluate every option available to you regardless of your coverage status.
9
What information will I need to provide?
To get started we typically need your current medications, medical condition, insurance information if applicable, pharmacy and doctor information, and basic personal details to complete assistance program applications.
10
What happens after I submit my information?
Once we receive your information, we research every available assistance program you may qualify for. We then reach out with a personalized savings summary, walk you through your options, and handle all applications, paperwork, and follow-up on your behalf. You don't pay anything until you see savings and want to sign up.
If you're tired of overpaying for your medications, don't wait another month.